Interview with Stephanie Hankey

How did Tactical Tech begin?

The project was initially part of the Open Society Institute’s Technology Support for Civil Society program. The project became independent in early 2003. Essentially, we wanted to provide technology training and resources to NGOs, and it didn’t seem appropriate to do this as a funder.

 

What is the long term vision for the project?

For the last few years, much of our work focused on training technology professionals from NGOs and developing software for civil society, such as "NGO-in-a-box." We are now trying to apply the same methodologies to a new target group, which I like to call information activists: civil society workers who serve as intermediaries between technology and programs or projects. Such individuals possess solid experience in activism and advocacy, as well as a certain level of technological know-how. These people are essential to promoting the strategic use of technology among NGOs. It also helps that funding is available for more basic uses of technology.

At the same time, our approach has become much more specific to an NGO’s particular situation and level of access to technology. We’re trying to answer some seemingly basic questions, such as: How can I get technology for free? How can I adapt it to my project? We’re also looking to help NGOs use the technology they already have.

 

As an event organizer, what do you see as critical components of a successful training?

Most importantly, participants should leave the event with the right questions to ask. It is important to remember that technology becomes outdated very quickly, so NGOs must learn how to recognize change and adapt technologically.  I also think technology professionals benefit tremendously from spending time with their colleagues. Tech departments are often very small, and many NGOs hire contractors or intermediaries to do this work. They don’t often have opportunities to work with others in their field. This is often very inspiring.

 

What do you enjoy most about your work?

This project allows me to work more independently. I enjoy that. I also think it’s wonderful that we’re able to facilitate interregional learning, which is often very difficult for NGOs to do on their own.

Visit www.tacticaltech.org to learn more.

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