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I’ll Walk Beside You

by Glenda Wildschut and Paul Haupt

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In this notebook Glenda Wildschut and Paul Haupt outline the victim accompaniment process for the South African Truth and Reconciliation Commission (TRC) that developed the concept of "briefers" to install a victim-friendly process. Victims were provided with the opportunity to testify and be supported before, during and after the process. The TRC selected briefers–chosen from the caring professions, such as ministers, social workers and nurses–from the community to provide this support. The briefers acted as volunteers and were trained to perform various tasks with regard to the entire structural process of the TRC. As a consequence of the sustained, supportive work of the briefers during the entire process, victims better understood their legal, emotional and practical position.

Thus, they felt they owned the process and were able to contribute in an important way by making recommendations about reparations. Briefers could be utilized in many settings–e.g. those involving domestic violence or rape, and tribunals court systems–where vulnerable victims need mediation and support to overcome traumatic experiences and especially in processes that involve perpetrators as well.

Between 1995 and 1998, 21,529 people gave statements to the South African Truth and Reconciliation Commission (TRC).1 The thousands of hours of hearings were broadcast publicly and became the most watched programming in South African television history. Testifiers recounted the horrors of 34 years of apartheid and repression, bringing to light the contours of a national trauma, and the details of thousands of individuals’ suffering. Testifying publicly about one’s own personal trauma is itself a terribly difficult experience. The TRC committed itself to creating a process that was friendly and accommodating for victims. Part of this process was a program of "briefing" for people coming forth to testify. Thousands of people were accompanied before, during and after their testimony by volunteers trained in psychosocial support as well as in the legal and practical realities of the hearing process. The goal was to provide the necessary support to make the experience of testifying an empowering one that would help in the victim’s longer-term healing process, rather than contribute to renewed suffering.

The briefing process had positive effects on three different levels. On the individual level, it helped the testifiers overcome their apprehensions, avoid secondary trauma, process their painful past and move on with their lives. On a community level, it helped train community members to assist in the psychosocial healing process of the testifiers, while also bringing whole communities together to process and heal from their mutually shared past experiences. And finally, on a national level, the briefing helped the Truth Commission achieve its goal of creating a victim-friendly process that would promote national healing for a traumatised nation. On each of these levels, there are lessons to be learned that may be applicable in other contexts.
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